News
Help
Community

Help Shape the Future of FulGaz!

Please tell us what we can do to make FulGaz the best product for you.

Your feedback drives FulGaz forward! Share your ideas, report issues and vote on what matters most. This is your space to help us improve and ensure FulGaz remains the best experience for the community.

Need direct support? Reach us at support@fulgaz.com or visit the Help Center.

Workouts improvements (zwo comments, loops and reactive)

I’ve not been using workouts since last upgrade on new version, and found some issues on them: I’ve seen a ticket saying video does not loop the beginning if workout is longer than video and is right. Also the video ends and I cannot continue with workout, I need to open a new session and bypass the steps already performed. This is urgent. In my zwo workouts I’ve comments from the file. I would like to see a pop up window with the comments. I’ve found the videos are in steady mode but in strava I see the complete ride with original time… I would like to see in strava only the distance taken from the route… the problem is the strava segments are wrong… I think in previous version only presented part of the route so I think is a bug from new version. Thank you! Albert

AlbertO 4 days ago

💡

Feature Requests

Can no longer delete my group rides...

Starting with the 7.0.7 Windows version I can create but no longer delete group rides/events. The delete button seems to be without any effect. This adds to the general problem of “drowning” in a huge list of “closed” rides from other people which I could never delete previously. Why are any closed rides left in this list anyway? Could you change that default or at least add a filter (or filters, plural) so I can choose to only see “open” rides, or only mine, or unmark those of certain contributors who never seem to clean up their group rides that have long closed. Thank you very much for your help cleaning up the group rides section.

bernhard 19 days ago

1
💡

Feature Requests

Fulgaz ride results upload to Strava, but then won't update Apple Health rings

I recently upgraded my iPhone and at the same time updated to iOS26.5. I run Fulgaz on the latest model Apple TV that is also up to date. My Fulgaz account is connected to my Strava account and the rides load fine into Strava. The problem is that Fulgaz rides loaded to Strava do not then update my Apple Health rings. What’s really weird is that the ride results will show in cycling mileage and Active Energy. But the Move and Exercise rings show nothing. Outdoor rides recorded to Strava do update the rings. It’s only Fulgaz rides that upload to Strava that the rings seem to ignore. I doubt this is a Fulgaz issue as it was all working fine before I updated the iPhone and iOS. But I’m hoping someone else has seen this behavior and found a fix. Not a big deal as I’m ok with ignoring the silly rings. But as a retired IT geek who can’t figure out why this broke, it makes me feel like I’m missing something simple.

Mark Johnson 24 days ago

💡

Feature Requests

Unable to download ar ride.

Tried to download the ride Maspalomas to Ingenio (Gran Canaria, Spain), but ride will not open. So, unable unable to download. If I open a different ride, and then go back to the ride mentioned about, the previous ride opens up. If I restart my iPad and open FULGAZ, then try opening the above ride, a screen opens with no profile or tilted/description, a small world map in upper right corner, but no button to download.

Michael Barr 24 days ago

🐛 Bug Reports

Delays in ride

I just re-joined Fulgaz after being gone for several months. I have ridden three rides since joining, and all three rides had 3 or mores delays where the image stops responding for several seconds. During the delay the resistance is still active but the image and all of the data figures are frozen. After the delay the image resumes from the same place but the data numbers skip forward. Is this something new?

Nieve 26 days ago

💡

Feature Requests

Profile Switch when Challenge is chosen

My wife and I both have the family account. I believe that I may be the primary but am not certain on that one. Anyway, she likes to ride a challenge, whereas I simply ride. In the last few weeks, it has come about that when she chooses her challenge rider and starts riding, my name shows up on the screen rather than hers on top of the chosen challenge rider. She has also noticed that the ride is significantly harder than it was before. She will admit to some lost fitness, but not to that degree. We have a Wahoo Kickr Smart Bike, the original edition. It would almost seem as though the Fulgaz is grabbing my weight instead of hers(225 vs 140) and she is having to push that up the hills. I don’t know if this is similar to the other issue about switching between users, as we seem to be able to switch, but something seems off here. Thanks.

Pat McLean 26 days ago

1

🐛 Bug Reports

Tacx Neo 2T still not working

Using Ipad with Ios 26.5. Tacx Neo 2T running firmware 2.7. Both the latest. The Fulgaz picks up my hrm, and on the trainer the cadence and the power. But it still does NOT pick up the controller or whatever the third one is that controls the resistance going up hill vs down hill. Interestingly, it does work on my old school Garmin wheel-on Genius trainer. This has been happening since the latest version of FG. Still not usable. It’s summer here but raining and I had to pull out my old laptop and run old veloreality because FG still doesn’t work right with the trainer in NYC

JD about 2 months ago

1
💡

Feature Requests

Stages SB 20 bike no power reading, the watts always remain at 0 watts.

Since updating to version 7.0.6, the watts always remain at 0 watts, while the app shows, that the bike has been fully connected to the app. As the stages bike is running with the stages bike app properly, the problem must be with fulgaz. The problem occurs when using the fulgaz app via windows with my computer as well as using the app via iphone.

Frank Peter 2 months ago

2
💡

Feature Requests

FTP no longer shows on workout screen

The line above the workout used to show FTP with the FTP number on the left-hand side. This was really useful as when you load up a workout, you can see how hard it is by how far it goes over the FTP line (overs and unders, for example). Now, there is no way of knowing until you start, and the watts show up on the first interval.

Robbo 2 months ago

2
💡

Feature Requests