Skip to main content

Help Shape the Future of FulGaz!

Please tell us what we can do to make FulGaz the best product for you.

Your feedback drives FulGaz forward! Share your ideas, report issues and vote on what matters most. This is your space to help us improve and ensure FulGaz remains the best experience for the community.

Need direct support? Reach us at support@fulgaz.com or visit the Help Center.

In main screen thumbnail text is partially obscured by horizontal scroll bar on my screen

I use a 55” TV as my FulGaz screen. For the past few releases, the ride thumbnails have been larger, and the mileage, time, elevation gain statistics are partially obscured by the scrollbars. This is not a huge deal, just a minor issue, but it wasn’t always that way until the past few Windows releases.

EmilyRidesinBug Reports13 hours ago

FulGaz locks up at end of ride - Win11

All had been working very well for me with the 7.0.9.0 version of FulGaz until today; possibly an interaction with a new Windows 11 update? I had lockups at the end of two rides with .01 miles to go. Couldn’t use the back arrow to save the ride (no response), had to use Windows Task Manager to kill the FulGaz process and go back in. The third ride I did (Zimbabwe Zoomies) completed normally. I’ve attached photos showing the the screen when the lockups occurred. Ride with black screen showing my stats at the bottom was “Conception Bay South Shoreline Trail”. Ride showing cobblestone scene and end stats was “Cordes-sur-Ciel”.

EmilyRidesinBug Reports13 hours ago

Country filter ridden / not ridden

The country filter as it is works mostly fine (apart from some values not being an actual country, and at least in the past, some countries appearing multiple times). However, to aid in completing the rider password, it would be helpful if the list were to be amended (perhaps at the top) with options for “ridden” and “not ridden”. Ideally as an extra filter (i.e., filter not ridden, then select your desired country).

Show remaining disk space for download

When downloading a ride, it’s important to now if there is enough disk space. For example when starting to download: Show remaining disk space on the disk. Show size of download file. If not enough disk space, don’t allow download.

Kilojoules Tracking

Please add accumulated kilojoules as a custom display field on the workout HUD, and show total kilojoules on the post-workout summary. Thanks!

Request to create a ride que:

I aim to get a 1 hour bike ride in. This is problematic for shorter rides. It would be great to create a “playlist” whereas the workout goal is time, distance or kilojoules based. If you get to the end of a course it will start another pre-selected and pre-downloaded course.

Profile picture not loading in Passport

The URL is the same one that is being used in the Profile page (where it loads correctly), but the Passport page has the URL capitalized, which doesn’t work. Looks like the filename for the image is capitalized where it shouldn't be (or, alternatively, the blob storage container should be set to case-insensitive for file retrieval).

Czech flag loaded as "undefined" in passport

The Chech flag is not loading in the passport under visited countries. The html says: It should say:

Own passport not visible when set to private

My passport is set to private. However, I’d still expect that I could visit it myself when logged in. This is not the case: going to the passport page, I’m greeted with “This FulGaz Passport is not publicly available”. Seems like this can be resolved temporarily by setting the passport to public briefly, after which it can be visited even when setting it back to private. I’ve done this a week or 2 ago however, and now I’m greeted with the same “not […] available” message once more.

Unable to edit Liverace entries

Backend web issue: Still unable to edit Liverace data for users. EG: Cannot update or amend a result on the John Hallas Challenge leaderboard.

Kickr climb still has no downward response when gradient drops below 0%

Can Fulgaz please advise what is happening with the Kickr climb. When slope drops below 0% it dosnt’t respond with downward movement with Wahoo kickr climb on ATV. I believe the kickr bike has the same issue as well. Its been reported many times before going back nearly 12 months ago and we have not had a fix or update. All other apps like Real Velo and Rouvy it works perfect on just not Fulgaz. A response would be appreciated please

Fulgaz shuts down

Since the new Fulgaz update 7.09 the app closes down whenever I tap on a thumbnail. I cannot get anything to work. Rides open up but then the whole thing just shuts down. It was working fine until I installed the latest update. Anyone know any solutions. (My android device is up to date.)

Jo_SumminBug Reports1 month ago
Need Research

Videos on external drive not starting in-app (MacOS)

(received via support) Ride videos downloaded to an external hard drive set as the Additional Folder are not starting. They do display correctly in the Additional Folder row in-app and can be selected to ride, but when starting the ride it is just a black screen with the elevation profile and HUD showing, no video. NVME external drive connected via USB to iMac (2015) running Monterey Formatted drive for OSX in APSF format with Guid partition Speed test on the NVME drive and it could take 8K video fine

Switching users doesn't update FTP for workout settingd

When switching users (by force closing the app and then selecting the other user, I don’t know of an easier way), the FTP used in the workout settings doesn’t get updated to the user’s FTP and needs to be manually updated.

VinceLinBug Reports1 month ago

"Next" interval time same as duration of this interval

When doing a structured workout, the “Next” interval used to show the duration of the upcoming interval. Now it just shows the duration of the current interval, exactly like the timer directly above

VinceLinBug Reports1 month ago
Need Research

Kickr Bike losing rolling resistance

We have been having an issue with our bike not keeping the resistance. ie., you start a ride, climbs are hard, etc, and then about 3 miles in we lose it. You can go to top gear, and spinning as hard as you can, the ride has no resistance, records you traveling approximately 6-7 mph. Has happened several times now. We have the original kickr bike, model A08B if that helps. Has only begun doing this the last 2-3 months.

Need Research

iPad to external screen -> video dropping out

I was so excited this was back..... however on the first go, it would open OK, start the ride on the second screen but then the 2nd screen would go blank. 5 times, within 1 minute of the ride starting. The external screen is not going to sleep.

RussellMinBug Reports2 months ago
1

Problems with Passport

There are a couple of issues with Passport. 1) It is impossible to get 100% as there are some countries that no longer have rides available to download such as Mexico, Brazil, Northern Ireland, Turkey, Isle of Man etc which appear on other people’s passports but have no downloadable rides associaed with them. 2) Some people have Upper Upper Austria as and Western Australia as countries, which is clearly wrong. Please can you fixe these and provide a way for people to get to 100% of countries ridden

Add "Indoor" tag in FIT file

Having the “Indoor” and/or “Virtual” tag inside the FIT file would allow analysis platforms (TrainingPeaks —> WKO5, Intervals.icu) to easily differentiate between indoor and outdoor rides. I use WKO5 to analyze performance and now need to set the Indoor subsport activity for each individual workout performed indoors. Would be nice if this gets sorted automatically, which should work using the correct tag.

1

Country where rides are filmed on thumbnails

When we get the latest new rides each month is there a way we can have the name of the country on the ride thumbnail and not just the name of the ride please. I like to choose my rides from certain countries . For example with the latest 16 rides released for September I had to click on each one to find out which country they were filmed in whilst looking for a Italian of French ride which are always my first choice for rides as I always enjoy those ones. Thanks