Klem (FulGaz)

Team

Community & Customer Experience Manager

Created Unable to edit Liverace entries Commented on iPad to external screen -> video dropping outAnother report of this via support: “Had trouble getting mirroring going today, finally worked on FulGaz for about 10 minutes, Then TV went dark even though FulGaz was still running on my iPad. If I swiped out of FulGaz, mirroring of iPad worked just fine on other websites. But a…Commented on Ride history data is not showing upConfirmed on iOS. Looks like they are rides that I completed a long time ago, all showing as today’s date and with zero data:Commented on Error after finishing a ride (no option to save or upload)Received via support ticket: I'm using an iPhone 11 Pro (iOS 26.6.1) connected to a monitor. The Fulgaz app is version 7.0.9 connected to a Kickr Core trainer and a Garmin heart rate monitor. After downloading and completing two recent rides, the ride data did not save at the end…Commented on Dropouts with Wahoo Kickr (AppleTV)I would be worth looking into interference issues, or perhaps another app/device trying to “grab” the signal. There hasn’t been an Apple TV FulGaz update for a while now, so nothing has changed recently from a coding/connectivity standpoint. Give everything a reboot (power off fr…Upvoted Android: Video not displaying on second screen (7.0.9)Created Android: Video not displaying on second screen (7.0.9)Created Wahoo DIRCON - No way to identify Bluetooth or DIRCON connection Created Ride thumbnail alignment via Android Desktop Mode Created Speed Sensors: Virtual trainer list no longer displayed after connection Commented on 7.0.6 - Wattbike resistance issues on iOSHi Paul. Shoot me a support ticket (support@fulgaz.com) and I’ll sort something out for you. Klem.Created Ride trimming - No option to delete a created section Commented on Ride Distance vs Average Speed does not correlateThe average speed is incorrect. When the ride is uploaded to third party sites such as Strava or TrainingPeaks, the distance and time match FulGaz but the calculated average speed is corrected. Garmin metrics will never perfectly align with FulGaz as the Garmin isn’t receiving al…Created KICKR Core: Reports of no resistance changes Created Setting for FTP is defaulting back to 200 each time Commented on Workout step graphic issuesHi Ben. Could you re-post that photo if possible, or if it’s easier send it directly to me via email: support@fulgaz.com I’ll add the information to this bug report. Thanks, Klem.Created Passport data no longer updating Commented on Ride Distance vs Average Speed does not correlateAnother example from a regular FulGaz ride: Data uploaded to third-party sites such as Strava reports correct average speed.Commented on Workout list not loading correctly (for training plans and ZWO uploads)Confirmed this on iOS with uploaded ZWO workouts, only three load on the page (I’ve got more saved in my Member’s Area). Training programs seemed to work correctly for me. All ZWO workouts loading correctly on 7.0.7.0 Windows.Commented on Pause during workout not working on latest Windows UpdateConfirmed also on 7.0.6 for iOS: Pause workout When you un-pause the video starts again correctly The workout step jumps forward the amount of time paused Interval blocks during the paused time are skipped Total time also adds in the pause (I think)Created Save for later: Resuming the ride "joins" both parts together Created Workouts: Cannot adjust FTP or switch ERG/SIM during a workout Commented on Ride Distance vs Average Speed does not correlateAlso reported on iOS via support from Jo: Screenshot below from end-of ride, 7.59 miles in 33.13 (shown in FulGaz) equates to a 13.71 mph average speed. HUD reporting 14.5 mph average.Created Ride history - Older ride stats are incorrect (decimal place error)Created Stages SB20 Bike - Gearing not being displayed Commented on Offline use no longer possible - asking for loginTested on Windows, will see if replicated on other platforms.Created Offline use no longer possible - asking for login Commented on ERG Mode not working during workoutsHi all. The issue with ERG Mode during workouts should be resolved in the very latest software update, but I’ve had varying report of success. Could you please check to ensure you are on the latest version, then give this a test when you have time. Please leave a comment on the n…Created ERG Mode - Reports that ERG still not functional Created 7.0.6 - Wattbike resistance issues on iOS