HomeKnowledge Base and common issues solvedGeneral FulGaz QuestionsGeneral FulGaz QuestionsAnswers to common questions62 articlesFAQ: FulGaz acquisition by ROUVYFulGaz Passport: An IntroductionSetting your weight in FulGazAdvanced Settings: Aerodynamic DragClubs on FulGaz: How to use your invite codeUsing a second device for ChatChat on Apple TV: Using a second deviceIntroducing FulGaz Chat!Volume control / Ride audioHow to delete my accountDoes FulGaz work with my Wahoo KICKRExporting ZWO workouts from TrainingPeaksUnderstanding the data on the HUD and bike computerIs my IRONMAN course available in FulGaz?Compatible trainers, smart trainers and smart bikes (including WAHOO, Tacx and Elite trainers)How to take a photo during your ride: Using the screenshot functionSections: How to use the Ride Trimming featureHow we deliver video content and how to set your preferenceHow does FulGaz calculate calories burned?How to update FulGazHow to save a ride for later and resume againHow do I reset my FulGaz password?How to: QNAP NAS ConfigurationUsing the World Map to search for ridesCan I pause my FulGaz ride?How to enter private group ridesSwitching between the HUD and Bike ComputerCreating your own group rides and racesCompetition integrity in FulGaz Riding with your Virtual Pacing Partner, BernardComing from Zwift? Read This!Tips on searching FulGaz ridesWhy doesn’t my FulGaz speed match my Garmin / Wahoo speed?Using FulGaz with a classic trainer or speed sensorI’ve logged out of FulGaz and can’t remember my password!How to download FulGaz and register your accountWhy I can't I turn laps on for my ride?Power Match: Connecting your power meter AND smart trainer to FulGazFulGaz Complete GuideAdjusting the "feel" of FulGaz: Using Slope Scaling (Trainer Difficulty)What's the difference between ERG mode and SIM mode?Adding workouts from TrainingPeaks or TriDot, or uploading custom workouts into FulGazIf I delete FulGaz, will that also erase my ride history and video downloads?Got a FulGaz Promo Code? Here's how to use it!FulGaz Quick Start GuideCopying videos from a computer to FulGazMy iPad keeps going flat when it's plugged into a TVHow do I claim my free family membership?The resistance and/or climbs feel too hardUnderstanding Steady Mode, Reactive Mode, and Challenge ModeSimulate lower gearing on your smart trainerSaving a ride as a favourite rideI deleted my Ride History, can I restore it?Does my ride data save between different devices?I had a problem, has my ride data been lost?My rides show up on the wrong day when I upload themToughness scoreSearching for rides on iPhone and iPadI want to add my own rides to FulGazCan I upload my own video or create rides from a FIT or GPX file?My trainer is out of sync with the gradients on the screenThe climbs feel too hard