Windows 5.3.12 App crashes during DOWNLOADED ride

I’ve had this problem for awhile, and reading the most recent FulGaz Friday emails, it appears that tech. support believes this only happens when streaming rides. Not so. I use only downloaded rides on my Windows 11 (fully updated) system and am having a freeze & app crash frequently mid-way through a longer ride. I’m in the US so haven’t been using FulGaz often lately (only on rainy days), but this has been a pretty consistent issue for me over the past few months, when I have used the app. Today I did “Gorges du Célé to Château de Cabrerets”, and it crashed after 8.59 miles. I did get that portion of the ride in my ride history list, and I sectioned off the ride to finish it.