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Unable to connect to my trainer via FulGaz app.

I am running Windows 11 Home on my PC and the FulGaz app (version 7.0.7.0) doesn’t connect to my Tacx Neo 2T trainer via bluetooth. I was able to connect to the trainer using a friend’s PC (running Windows 10) and can also connect via my iPhone. FulGaz app does recognise my heart rate monitor. Hence it appears to be a Windows 11 compatibility issue with FulGaz.

Please help to find a solution.

4 comments

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Comments4

  • Michael Barr

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    Jun 9

    My nephew had a similar issue, he windows 11 computer would not connect via Bluetooth to his kickr bike. He did some research on Reddit, and purchased a new dongle off Amazon and he was then able to connect the bike to Bluetooth.

  • KS Wxman

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    May 25

    FWIW…have same trainer/windows 11/ver 7.0.7. It often has problems when trainer is not plugged in when I start up Fulgaz. Windows shows the trainer exists and is connected, but no amount of searching, scanning, etc. in Fulgaz willl find it/sync. However, I discovered that if you go into Windows settings→ bluetooth and device and then toggle off bluetooth and turn bluetooth back on, it will sync up. Might have to scan devices in Fulgaz if you are impatient, but will usually show up if you wait a minute..

  • Raj Wilson

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    May 20

    Thank you, that’s helpful to know. Interestingly, my Tacx app connects with the trainer. Hence, it appears the connection issue is specific to the FulGaz app.

  • Petra

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    May 19

    ich benutze auch Windows 11 home und Tacx Neo 2T Trainer, aber die Verbindung funktioniert.