Hey everyone,

Hope your week’s been a smooth ride. Time for another FulGaz Friday! With the indoor season approaching fast in the northern hemisphere, I’m shifting the focus of these biweekly updates a bit more toward the product development side of things. So let’s take a look behind the scenes.

On the content front, we released the September ride drop since the last update and are now putting the finishing touches on the October plan, which will include the usual ride drop plus a brand new mini tour. We’ve also started compiling the November ride list to keep the FulGaz library fresh and continuously expanding.

That said, we’re still monitoring a few reports of video freezing. It’s not widespread, but consistent enough to make this an issue we’re actively addressing. We have a few hypotheses and by next FulGaz Friday we hope to test a potential fix, specifically migrating the content to Google’s storage solution. In the meantime, downloading the ride (even in 4K) appears to resolve the issue in all cases.

If you’re on a Windows device and have faced a “white screen” issue, we recommend reaching out to make sure you’re running our upcoming FulGaz app version, currently distributed to early testers via Microsoft Testflight. Speaking of which, release candidate 6.0.0 is being tested internally right now. We expect to open it up to our early testing group (on any platform) in the next week or two. If you’d like early access, just email support@fulgaz.com.

We’ve also seen some issues with family member renewals. It’s a refresh glitch on the backend. While we’re working on a permanent fix we can resolve it manually case by case, so if it happens to you, just drop us a line at support@fulgaz.com. From the infrastructure side, we’ve prepared a new API gateway backend service. This not only addresses some system vulnerabilities, but more importantly, enables better monitoring so we can track performance and reproduce edge case bugs more effectively.

Looking ahead, I’ll continue using FulGaz Fridays for updates on product development, system improvements and major backend initiatives to keep things running smoothly. With activity picking up inside the app, I think this shift makes sense. For content, tips, community news and promotions, you’ll find those in Fulgazette each week. And of course, the quarterly updates will continue to cover the bigger business picture.

That’s it for this week, stay safe and keep riding!

~Erik

P.S. And last week’s cover? Shoutout to @tracey zellmann for getting it right, it was Torrenieri to Buonconvento by Martin Fazekas. This ride features in the spring classic Strade Bianche and was also part of the legendary San Remo Rally route in the 1980s. Can you guess this week’s? It’s from the September ride drop!